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Introducing the observer role

Created on 29 Oct 2025, Updated 14 Aug 2026 03:31

A new role, the Observer, is now available for organisers who want to grant view-only access. Observers can see everything an account owner can, including event financial reports, but cannot make changes or update settings.

To add an Observer, organisers can create invite links from their organiser or event team management pages.


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